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One-Stop Customer Satisfaction Survey Summary 

The One-Stop Job Market Customer Satisfaction Survey was implemented in January 2004.  The survey document has evolved into a resource that rates the One-Stop Job Market and the Mobile Unit on the environment presented to our customers. 

The information in this document includes information from 39 One-Stop Job Market and 38 Mobile Unit surveys collected during the sample week of November 13th, 2007 through November 16th, 2007.

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Overall during this sample week, customers rated One-Stop Job Market and Mobile Unit services with an average of 3.70 on a scale of 1 - 4.  This rating means that customers agreed with the statements listed in the table below:

Statement

One-Stop Rating

Mobile Unit Rating

Average Rating

I received the services I needed

3.40

3.89

3.65

Staff was friendly and helpful

3.53

3.95

3.74

Staff was knowledgeable about services available

3.50

3.89

3.70

I would recommend the services I received to others

3.50

3.89

3.70

I had an overall good experience

3.50

3.89

3.70

Average Rating

3.49

3.90

3.70

 

A breakout of numbers regarding which services customers filling out surveys received is listed below.  One person may have received more than one service:

Activity

One-Stop Surveys

Mobile Unit
Surveys

Job Search

23

22

Resume Assistance

7

16

Career Information

5

0

Training

4

0

 

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© Copyright 2008 One-Stop Job Market - All Rights Reserved
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Job Seekers

If you are looking for a better job or career, the Maryland Workforce Exchange allows you to search for current job openings in your community, or statewide, create multiple resumes to apply online for jobs, research careers that are expected to be in high demand, & find occupational training to meet your needs.

Employers
MWE offers a menu of services to help employers grow. You can post and update your own job orders , search for qualified applicants through our online talent bank, and access important economic development information.
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Mobile One-Stop Job Market

Mobile One-Stop

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Eastern Shore Career Guide
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